Razz Bid Buy, owned and operated by OHC Ventures Pty Ltd with registered office in New South Wales, Australia, is committed to protecting your privacy.
This Privacy Policy has been drafted in accordance with the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which includes the Australian Privacy Principles (collectively, the Privacy Act).
By using our Services, you consent to the collection and use of your Personal Information as described in this policy.
1 Introduction
This Privacy Policy describes our practices regarding the Personal Information we collect from users of our website. By using the Services, users consent to the collection and use of their Personal Information by us.
You also represent to us that you have any and all authorisations necessary to use these Services, including using them to process Personal Information. We collect and use the information you provide to us, including information obtained from your use of the Services.
We may use the information that we collect for our internal purposes to develop, tune, enhance, and improve our Services, and for advertising and marketing consistent with this Privacy Policy.
If you do not agree to any part of this Privacy Policy, then we cannot provide its Services to you and you should stop accessing our services.
Important: Although we may attempt to notify you when changes are made to this Privacy Policy, you are responsible for periodically reviewing any changes. We may modify or revise the Policy at any time, and you agree to be bound by such modifications or revisions.
2 Definitions
- Collect
- Means to gather, acquire or obtain by lawful and fair means, information in circumstances where the individual is identifiable or identified.
- Express Consent Consequences
- Include the fact that we will not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act if you provide consent to disclosure of your Personal Information to an overseas recipient who handles it in breach of the Privacy Act.
- Opt Out
- An individual's expressed request not to receive further Direct Marketing communications.
- Personal Information
- Information that is not Sensitive Information, including information or an opinion about an individual whose identity is apparent or can reasonably be ascertained. This includes but is not limited to an individual's first name, last name, email address, phone number, password and address.
- Primary Purpose
- The main reason for the Collection of any Personal Information.
- Secondary Purpose
- A purpose of Use or Disclosure other than a Primary Purpose.
- Sensitive Information
- As defined in section 6(1) of the Privacy Act 1988 (Cth).
- Use
- The handling of Personal Information by our Company.
3 Information We Collect
When you register with us, you provide us with information about yourself, including:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- City, state, and postcode
- Australian Business Number (ABN) for sellers
If you correspond with us by e-mail, we may retain the content of your e-mail messages, your e-mail address, and our responses. We also collect general information about your use of our services.
Marketing Communications
By entering your email and phone number on our website, you may receive marketing material from us. This includes promotional offers, newsletters, and information about new products or services. We may use the information you provide to contact you via email or phone, even if you do not submit any forms.
If you do not wish to receive marketing material from us, please email us at support@razzbidbuy.com or unsubscribe from our emails.
Identity Verification
We use Stripe for identity document verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as advanced fraud signals and information about the devices that connect to its services.
Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe's biometric verification technology.
You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
4 Information Collected Automatically
When you access or use our Services, we automatically collect information about you, including:
Log Information
We log information about your use of our website, including your browser type and language, access times, pages viewed, your IP address, and the website you visited before navigating to our website.
Device Information
We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifier, phone number, International Mobile Equipment Identity ("IMEI") and mobile network information.
Location Information
With your consent, we may collect information about the location of your device to facilitate your use of certain features of our Services, determine the speed at which your device is travelling, add location-based filters (such as local weather), and for any other purposes.
Cookies and Tracking Technologies
We use various technologies to collect information, including sending cookies to you. A "cookie" is a small data file transferred to your computer's hard drive that allows a website to respond to you as an individual, gathering and remembering information about your preferences.
Overall, cookies are safe, as they only identify your computer to customise your web experience. Accepting a cookie does not provide us access to your computer or any Personal Information about you, other than the information you choose to share.
Most browsers automatically accept cookies, but you can usually adjust yours (Microsoft Internet Explorer, Firefox or Google Chrome) to notify you of cookie placement requests, refuse certain cookies, or decline cookies completely. If you turn off cookies completely, some website features may not be available to you.
5 Forum and Platform Sharing
While interacting with other users on the Forum or Interactive Area, you share your contact information. The messages that you share are not private and can be viewed by any member or user of the website.
The advertisements and related details that you post on the website, and the information that you share therein, are collected by us.
Warning: Please be careful about what personal information you share publicly on the platform. Information posted in forums and interactive areas is visible to all users.
6 Transaction Information
You agree that you will enter into transactions with third parties through our website and will share your Personal Information with them for easy completion of the transaction.
You hereby expressly agree that we shall not be involved or held liable for any breach of the privacy or security of that data. Any breach shall be a matter of dispute between you and the third party, and we shall not be held liable or be issued a notice for the same.
Important Security Notice: We STRONGLY recommend that you be careful and vigilant while disclosing your Personal Information with your transaction partner. Please do not disclose your bank and account details to anyone through our website or to any individual whom you have met through our website.
Payment Processing
We do not take credit cards/debit cards or other bank details on our website. For payment you will be directed to sign in through the respective payment gateways integrated into our website and the transaction will be completed therein.
We will not be storing any bank-related information on our records and none of our staff will hold or be exposed to this information.
7 How We Use Your Information
We use the personal information we collect to:
- Fulfil your requests for services
- Improve our services
- Contact you
- Send website and services-related notices
- Send notifications of activity on our website
- Send newsletters and promotional messages
By providing your e-mail address and/or mobile number, you consent to us using them to send you our website and services-related notices, including any notices required by law, in lieu of communication by postal mail.
Opting Out of Marketing
If you do not want to receive optional e-mail messages, you may modify your settings to opt-out. You may also opt-out by following the unsubscribe instructions in promotional emails. If you opt-out, you will still receive non-promotional emails about your account and our Services.
Data Retention
Following termination or deactivation of your services, we may (but are under no obligation to) retain your information for archival purposes. We will not publicly disclose any of your Personal Information other than as described in this Privacy Policy.
Content Removal
At our sole discretion, we reserve the right to remove any content or messages if we believe that such action is necessary to:
- Conform to the law or comply with legal process
- Investigate, prevent, or take action regarding suspected or actual illegal activities
- Enforce this policy or protect against liability
- Investigate and defend against third-party claims
- Assist government enforcement agencies
- Protect the security or integrity of our website
- Exercise or protect the rights, property, or personal safety of our users or others
8 How We Share Your Information
As a matter of policy, we will not sell or rent information about you and we will not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation.
We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights.
We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We have contracts with third parties prohibiting them from sharing your Personal Information.
Legal Disclosure: WE CAN (AND YOU AUTHORISE US TO) DISCLOSE ANY INFORMATION ABOUT YOU TO LAW ENFORCEMENT, OTHER GOVERNMENT OFFICIALS, ANY LAWSUIT OR ANY OTHER THIRD PARTY THAT WE, IN OUR SOLE DISCRETION, BELIEVE NECESSARY OR APPROPRIATE IN CONNECTION WITH AN INVESTIGATION OF FRAUD, INTELLECTUAL PROPERTY INFRINGEMENT, OR OTHER ACTIVITY THAT IS ILLEGAL OR MAY EXPOSE US, OR YOU, TO LIABILITY.
9 Ensuring Information is Accurate
We take reasonable precautions to ensure that the Personal Information we Collect, Use and Disclose is complete, relevant and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:
- Let us know if there are any errors in your Personal Information
- Keep us up-to-date with changes to your Personal Information such as your name or address
10 How We Protect Your Information
We are very concerned about safeguarding the confidentiality of your personal data. We employ administrative, physical and electronic measures designed to protect your information from unauthorised access.
By using this website or the Services, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website or Services.
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Information. However, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps.
Security Warning: We strictly advise you not to share any personal information regarding your bank account details or other confidential information with any other user on the website. If you do so, you shall be personally responsible for the same. We shall in no case be held responsible or liable.
11 Your Choices About Your Information
You have several choices regarding the use of information on our Services:
Email and Phone Communications
We will periodically send you free newsletters and e-mails that directly promote the use of our website or Services. When you receive these communications, you may indicate a preference to stop receiving further communications by:
Despite your preferences, we may still send service-related communications, including notices of updates to our Terms of Use or Privacy Policy.
Changing or Deleting Your Personal Data
You may change any of your personal information by visiting the website and following the directions therein or by emailing us at support@razzbidbuy.com.
You may request deletion of your personal data by us, and we will use commercially reasonable efforts to honour your request. Please note that we may be required to keep certain information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).
When we delete any information, it will be deleted from the active database but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
You may, of course, decline to submit personal data through the website, in which case we may not be able to provide certain services to you.
12 Children's Privacy
Protecting the privacy of young children is especially important. We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register.
If you are under 18, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, phone number, or email address.
No one under the age of 18 may provide any personal data for accessing the Service. In the event that we learn that we have collected personal data from a child under the age of 18, we will delete that information as quickly as possible.
If you believe that we might have any information from or about a child under the age of 18, please contact us immediately.
13 Mergers and Acquisitions
In case of a merger or acquisition, we reserve the right to transfer all the information, including personal data, stored with us to the new entity or company thus formed.
Any change in the website's policies and standing will be notified to you through email.
14 Links to Third-Party Websites
Our website contains links to other websites. The fact that we link to a website is not an endorsement, authorisation or representation of our affiliation with that third party.
We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
15 Do Not Track
Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.
We are committed to providing you with meaningful choices about the information collected on our website for third-party purposes, and that is why we provide opt-out links.
However, we do not recognise or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
16 Opting Out of Information Sharing
We understand and respect that not all users may want to allow us to share their information. If you do not want us to share your information, please contact us through support@razzbidbuy.com and we will remove your information as soon as reasonably practicable.
When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.
Exceptions
Under the following circumstances, we may still be required to share your personal information:
- If we are responding to court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims
- If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety, or violations of our Terms of Use
- If we believe it is necessary to restrict or inhibit any user from using any of our Site, including by means of "hacking" or defacing any portion thereof
17 Phishing or False Emails
If you receive an unsolicited email that appears to be from us or one of our members that requests personal data (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely sent by someone trying to unlawfully obtain your information, sometimes referred to as a "phisher" or "spoofer."
Important: We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us immediately on the contact details provided on the website if you receive an email like this.
18 Changes to Our Privacy Policy
We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on the website to notify you and provide you with the ability to opt-out in accordance with the provisions set forth above.
Continued use of our website and Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Breach of Privacy Policy
We reserve the right to terminate or suspend any account or delete certain contents from any profile or public domain within the ambit of this website if the said account or content is found to be in violation of our privacy policy.
We sincerely request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be determined in accordance with the terms of use of the website.
No Reservations
We do not accept any reservation or any type of limited acceptance of our privacy policy. You expressly agree to each and every term and condition as stipulated in this policy without any exception whatsoever.
No Conflict
This policy constitutes a part of the user terms. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on our website. In case there exists a conflict, please contact us for the final provision and interpretation.
19 Contact Us
If you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact us:
OHC Ventures Pty Ltd
Trading as Razz Bid Buy
Sydney, NSW, Australia
Email: support@razzbidbuy.com
Website: www.razzbidbuy.com.au
Related Documents: Please also review our Terms of Service which governs your use of the RazzBidBuy platform.
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